We use a nationwide delivery service to deliver your order to you within the UK mainland. Time slots and tracking are not available on deliveries at present, but we will endeavour to give you an estimated date of delivery upon despatching your goods. An accurate delivery postcode is required by our courier.
All parcels must be carefully counted, checked and signed for upon receipt as Jump 4 Joy cannot be liable for any shortage or damage if goods are signed for by you as complete and in good condition. Upon receipt of goods you must therefore inform the delivery driver of any shortages or damage.
Delivery dates are given as an estimate when the order is placed, but please be aware they may change due to circumstances beyond our control. We aim to get your order to you within 2-3 weeks but as orders are hand made to your specific requirements, some seasonal variations may occur in delivery times and your order may take longer e.g. during peak summertime and Christmas time.
The delivery prices quoted on this website apply to UK mainland deliveries only and are as follows:
Orders below £150 incur a delivery charge of £15;
Orders over £150 incur a delivery charge of 10% of the order value;
Orders over £750 will, in most cases, be charged at a maximum rate of £75.
Mainland UK: All delivery prices quoted on this website relate to mainland UK deliveries only.
Outside Mainland UK/Export: Website delivery prices will not apply to orders being delivered outside of the UK mainland, as additional delivery charges and taxes will be incurred. We do export worldwide and can arrange overseas deliveries, however, delivery charges will vary according to size and delivery location and will be quoted on an individual basis: for a delivery quote outside of mainland UK please call us +44 1386 793339. All orders being shipped beyond the UK will be quoted and invoiced in £ sterling.
You can collect your order from our factory in Worcestershire. If you let us know when you place the order that you wish to collect it, we will inform you when it is ready for collection.