(01386) 793339
Manufactured in Britain
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These terms of sale apply to all goods supplied by Jump 4 Joy Limited ("Jump4Joy"). By ordering and/or registering online via Jump4Joy’s website you automatically agree to be bound by them. We may change these terms and conditions from time to time by updating this page.

1. Orders

Any order placed by you for goods advertised on our website or via our marketing literature or at a show is an offer by you to purchase the goods selected in your order. No contract shall exist between you and Jump4Joy for the sale of any goods until we have received your order and accepted it by email or telephone (which we may do at our discretion).

We will send you an order acknowledgement shortly after you place your order, notifying you that we have received your order. This acknowledgement is not notification that we have accepted your order. If we accept your order, we will notify you by email or telephone that we have accepted it prior to dispatch of the goods. If we cannot accept your order (for example (but without limitation) because the goods are found to be unavailable) we will notify you by telephone or email.

Sizes and designs of goods being ordered should be checked carefully by you to ensure they will meet your requirements before an order is placed as Jump4Joy will not be liable to exchange goods that have been ordered incorrectly. Jump4Joy is entitled to withdraw from any contract in case of errors or inaccuracy regarding the goods or the order appearing on the site. Jump4Joy reserves the right to alter prices, colours, designs and specifications at any time should it be necessary to do so. The contract is subject to your statutory right of cancellation.

2. Availability

Due to the vast range of colours, designs and sizes of goods offered, Jump4Joy cannot guarantee that goods ordered will be held in stock for immediate delivery as goods are usually tailor-made to order. During busy times this may result in delivery being anything upto 20 working days, however we will endeavour to deliver within 10 working days of order and payment whenever possible. Circumstances beyond our control may make delivery times longer. When you place an order you will be given a more accurate delivery estimate. Delivery estimates are mere estimates and will be subject to delay if cleared payment is not received for the order or artwork for personalised jumps ordered is not forthcoming or approved. Time will therefore not be of the essence in the contract.

3. Pricing

All prices are quoted ex-works (excluding delivery) in pounds sterling and are inclusive of VAT at the standard UK rate. Orders placed online will show at checkout an estimated delivery charge which will only be valid for orders being delivered to the UK Mainland. Delivery charges are detailed below:

TO MAINLAND UK: Orders under £150.00 incur a delivery charge of £15.00. Orders over £150.00 incur a delivery charge of 10% of the total order value.

OUTSIDE OF MAINLAND UK: Delivery charges quoted on orders placed via the website will ONLY apply to UK Mainland Orders. For orders to be delivered beyond the UK Mainland, delivery charges will vary according to order size and delivery location and will be quoted on an individual basis and will be in addition to that quoted on the website. These delivery charges must be confirmed by email or telephone by Jump4Joy and no contract shall exist prior to written agreement on such delivery charges.

Bespoke orders may be priced and agreed with the customer on an individual basis.

4. Payment

All prices are in pound sterling and subject to the delivery charges stated above. All goods must be paid for in full before dispatch. Any orders include bespoke items will require payment at the time of ordering. Secure on-line payment may be made at the time of order. You may telephone to arrange direct payment if you prefer. Cheques will be accepted but goods will not be dispatched until full payment has cleared. Goods remain the property of Jump4Joy until paid for in full.

5. Delivery

Delivery dates are given as an estimate. Delivery times within a certain 24 hour period unfortunately cannot normally be stipulated.

All goods ordered may be collected from Jump4Joy workshops in Inkberrow, Worcestershire: please arrange this when placing an order. Alternatively, a nationwide delivery service is available via a national courier or Jump4Joy’s own vehicle. Please note accurate postal codes are required for courier deliveries and delivery to fields or similar places without postcodes will not usually be possible.

All deliveries made via courier must be carefully checked and signed for as Jump4Joy cannot be liable for any damages or shortages if goods have been signed for as received in full and in good condition.

6. Returns

You can return any of the goods received to Jump4Joy provided they are unused and in their original condition and packing or packing of similar quality and protection to prevent damage in transit. Any items should be returned within 14 days from the date of dispatch. Jump4Joy does not use a freepost service for returned items. Delivery and insurance for returning items to Jump4Joy will be at the expense of the sender. Jump4Joy will refund or exchange the cost of the goods but is unable to refund the delivery charge for dispatching the goods. If items have been made specifically to order for a client, then Jump4Joy has the right to recover all reasonable expenses involved with designing and manufacturing any bespoke item. Jump4Joy will not be held responsible for items damaged or lost while being returned to it. This returns policy does not affect your statutory rights.

7. Security and Data Protection

Please refer to our privacy policy.

8. Intellectual Property Rights

8.1 Copyright: All rights reserved. Text, images, graphics, sound, animations, and videos as well as the arrangement of the same on Jump4Joy websites are protected by copyright and other commercial protective rights. The content of these websites may not be copied, disseminated, altered, or made accessible to third parties for commercial purposes. In addition, some Jump4Joy websites contain images that are subject to third-party copyrights.

8.2 Trade marks:Unless specified otherwise, all trademarks on Jump4Joy websites are protected by trademark law. The brands and design elements used on our pages are the intellectual property of Jump 4 Joy Ltd.

8.3 You acknowledge that Jump4Joy own or are licensed to use all copyright, database rights, trade marks and other intellectual property rights in and to all parts of this web site and the business of Jump4Joy (including the structure design and layout of the web site) and assert all such rights worldwide.

8.4 You are entitled to use our web site in accordance with these terms and conditions. You must obtain Jump4Joy’s prior written consent before you use the web site or any part of it in any other manner.

8.5 All persons, individual and corporate, are prohibited from providing hypertext or other links to the jump4joy.co.uk web site, from their own web site or from a third party's web site, without our prior consent.

9. Liability

9.1 Jump4Joy attempts to ensure that the information available on the web site at any one time is accurate. However we cannot guarantee that it will be free of fault.

9.2 Jump4Joy does not accept liability for any errors, omissions and/or admissions and reserves the right to change information, specification and description of listed goods, and products at any time.

9.3 Jump4Joy does not make any warranty that the web site is free from infection by virus or anything else that has contaminating or destructive properties.

9.4 Jump4Joy does not accept liability for any losses or claims arising from any inability to access the web site, or any failure to complete a transaction.

9.5 Jump4Joy does not accept liability for any indirect or consequential loss of any kind in contract, tort or otherwise arising out of use of the web site for any products or services purchased from the web site.

9.6 Jump4Joy will only be liable for direct loss up to a maximum total of the price of the product purchased in respect of any claim.

9.7 Any equine activity by the very nature of the sport incorporates an element of risk. Jumping has the potential to increase that risk. All Jump 4 Joy products are supplied as mobile training obstacles. The onus is upon the person using the Jump4Joy products, to ensure they are using and setting up the jumps in a suitable manner for the particular rider and situation, and adhering to any rules and regulations that may apply to the particular setting in which they are being used, and Jump4Joy assumes no responsibility or liability for the same.

9.8 Jump4Joy, its owners and agents assume no responsibility whatsoever beyond the total cost of the purchased product. The Purchaser of the product and subsequent users of the product assume all responsibility for the use of the product up to and including any injury and/or death associated with the use of such product(s).

9.9 This liability section applies only to the extent permitted by law.

10. General

10.1 These Terms and Conditions do not confer or purport to confer on any third party any benefits or any right to enforce any terms into any contract made with Jump4Joy.

10.2 Jump4Joy will not be liable for any delay in or failure to perform obligations if that delay or failure is caused by circumstances beyond their control.

10.3 Time shall not be of the essence in the performance of this Agreement.

10.4 If for any reason any provision of these terms and conditions is unenforceable, the validity of the remaining provisions shall not be affected.

10.5 The terms and conditions and contracts between you and Jump4Joy shall be governed by English law and all disputes shall be submitted to the jurisdiction of the English courts.

10.6 Dynamic price calculation maybe unsupported in your browser platform. Final price calculation will take place in your shopping basket. Jump4Joy reserves the right to alter its prices in any order placed online or otherwise if the prices shown on the website or literature are incorrect. Jump4Joy’s website and literature is updated regularly and out of date prices will not be honoured.